Nekter Juice Bar

Copper Aguirre a month ago

Absolutely ridiculous experience at Nektar at Woodbury in Irvine on August 10th at 2:45 I ordered online and my order was incorrect. Unfortunately there is no support for this online outside is email. I called the store to ask if they could do anything about it. When I was informed that they couldn't look up the order the worker on the phone seem to not know what to do (nor how to mute or unmute the phone) and hung up. When I called back she repeated she could not look up the order (while asking her coworker the answer to my questions). They said they cannot issue a refund and to contact support on the website. If I hadn't spent the additional money on these add ons I would just consider it a wash. A truly unfortunate experience.

Kristopher Ryan a month ago

Never had any issues with the products. And while the staff are friendly, they are not attentive. I come here at least once a week and I always have to flag one of the workers to grab my online order. They see the people waiting but just keep going about themselves. I get most of the workers are teenagers, so I don’t necessarily blame them. It’s the lack of management that’s the issue.

Jennifer Bollman 2 months ago

I ordered a smoothie and was very clear that I had a banana allergy. The manager that took my order seemed very distracted, holding a laptop open and doing inventory at the same time as taking my order. I repeated several times about the banana allergy and he offered mango instead. I said that would be fine. The order came up but I noticed the barista made it, so I asked her to make sure there was no banana. She was surprised and said oh, I did not see that there was no banana requested. I told her it is an allergy and I’m glad that I asked. She remade my order. The manager was walking around with his laptop so I mentioned to him about the order and my concern for him being distracted. He just said he was sorry. So if you have an allergy, be sure to double check if ordering at this location.

Anna 5 months ago

Wow! I have never been to a Nekter before and I’m so glad my first experience was at this location. The staff was SO kind and took the time to give recommendations that really paid off—I loved my smoothie! She was right, the pink flamingo with an apple juice base? Incredible. I’ll definitely be back.

Sunny Kwon 7 months ago

There place is so good. So respectful to the customers. Especially Areyn, he is so kind. I ordered small size smoothie, but he gave me a large size with granola. Really appreciate it. Thankful.